Client Testimonials

Professional Mortgage Advice in the Kitchener-Waterloo Region

What my clients are saying....

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"Jack Russell is a great Mortgage Broker/Advisor. Before going to Jack, I went to few other places to inquire about a possible mortgage option, I was not happy with any of them and that include a big bank financial advisor. Jack spent good amount of time explaining all the ins and outs of the whole mortgage process and at the end he was able to assist us in getting the right mortgage. If you are looking for a mortgage for your house, I would strong recommend contacting Jack Russell."
Meher Hashim

"Jack helped us out tremendously with our purchase. He was very thorough and worked efficiently in executing our mortgage. I would highly recommend using Jack as a broker."
Rachael Speers

"Jack was fantastic from beginning to end. Coming from a person with not great luck, this was our first experience and he was able to make everything not only happen with lightning speed, but also make it painless and smooth the entire time. Jack took the time to take great care of us, using his experience, expertise and assurance. I would recommend Jack to anyone and everyone who wants to have a similar experience. If you are a new home buyer like we were, or any buyer, trust that you will have the best experience at Jack Russell Mortgage. His reviews were what made us want to go with him, and now I am proof as well. Thanks again Jack, we will never forget this experience."

"Jack truly went above and beyond and exceeded our expectations. Always available 24/7 no matter what the circumstances are. Highly recommended."
Matt Dicks

"Jack was so thorough and 'above and beyond' helpful! He walked through every detail of our ( less than straightforward) home purchase with us and showed a great deal of knowledge and caring in presenting the options that would work best for our family"
Rebecca Calma

"I had found Jack on a whim by Googling 'best mortgage brokers K/W', and I am so glad that he popped up! There's a reason he's so highly rated, and we will definitely recommend Jack to all of our friends and family! As first time home buyers, we were pretty lost as to where we needed to start, and Jack was so informative and patient when we had a million questions (and some of them I probably asked more than once!). He was available whenever we needed, and was super easy to work with. He definitely made our buying experience less stressful than I thought it would be!!"
Amber Truax

"We were thinking about getting a reverse mortgage and Jack arranged a home equity loan with a great interest rate, more flexibility and the multiple accounts within the loan works for our needs. Jack knows the industry inside and out and got us a perfect solution for our requirements. Thanks"
Cameron OBrien

"I have worked with Jack for several years now. He's honest, diligent and thorough and always does the right thing. He conducts himself with a pleasant and approachable demeanor. I would recommend Jack to anyone looking for guidance on lending products."
Brent Reuter

"Highly recommend Jack for any mortgage needs. Very knowledgeable and thorough and always quick to respond to any questions with useful information. Will be recommending Jack to any friends and family."
Brian Gallivan

"I appreciated the advice given to me and all the options. Jack was very patient with me as I like to be certain of my end decision. I recommend him to anyone wanting a considerate, knowledgeable and patient agent. All the best."
Ann Layland

"Jack made getting our Mortgage renewed with a different lender a smooth transfer. I recommend him, he is easy going and provided us great service."
John Thompson

"As a first time home-buyer, Jack has been very helpful, taking the time to explain everything to me (sometimes two or three times). He’s very knowledgeable, personable and trustworthy, and I’d recommend him to anyone. Thanks, Jack!"
Amanda Houseman

"Working with Jack was great! Being first time home buyers and not knowing much, Jack took the time to answer all our questions and talk over everything with us. Anything we needed he looked into it and got back to us right away. I highly recommend jack for all your mortgage needs !"
Mary Van Dinther

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